Read how food chains are ready serve you happy and safe meals

“Some examples are re-organising restaurant layouts, creating an end-to-end contactless dining experience for our consumers, as well as introducing new business models which have a greater focus on delivery and takeaway,” explains Sethi.

He positively says that they will re-open their restaurants with additional hygiene and safety measures. “Social distancing will be followed both on the restaurant floors, as well as in the kitchens; temperature checks will be enforced for everyone entering our restaurants, whether it is our own team members or our customers; wherever possible, delivery orders will be fulfilled without needing riders to enter the restaurant; seating arrangements will be altered to respect social distancing, ensuring adequate distance between people even when at the same table; all employees will be wearing gloves and masks at all times; contactless payments will be encouraged and all restaurant surfaces will be sanitised at regular intervals,” says Sethi.

Customer and team member safety is paramount and the brand is ready to bear all expenses.

They have already adopted several measures with respect to food delivery such as ensuring every rider sanitises their hands before picking up food parcels as well as ‘double packing’ all orders where each item is wrapped in individual packets followed by an outer bag to ensure contactless transit of the order.

“For added peace of mind, we are also enclosing safety cards with each order, documenting the name and temperature of the delivery rider,” adds Sethi.

Additionally, consumer engagement has always been at the core of Taco Bell. “We will continue to apprise our customers of all the safety and hygiene measures that we are taking through multiple platforms – including our website and social media. We have a responsibility to our customers to offer the best, safest and most rewarding experience, and we will ensure we do this,” Sethi says.