Fast food races ahead: Live streaming of meal preparation to reassure customers during COVID-19 times

While India’s F&B industry continues to be gripped by uncertainty, with up to four out of 10 restaurants not expected to survive the COVID-19 pandemic, the MNC fast food segment offers a glimmer of hope.

Taking pride in following gold standards processes is Burman Hospitality Pvt Ltd (Taco Bell’s Master Franchise Partner in India).

Mandeep Singh Sethi, Vice President – Operations, says, “In the coming weeks, as we re-open our restaurants with additional hygiene and safety measures, our processes would get more stringent. We will eliminate all non-essential human interaction, encouraging consumers to refer to the digital menu boards as well as encouraging cashless payments.”

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